Refund policy

No Refund Policy

Last Updated: May 26, 2023

Thank you for shopping at shopchiquelyshe.com (hereinafter referred to as "the Website"). This No Refund Policy explains the terms and conditions regarding refunds for products purchased from ChiquelyShe (referred to as "we," "us," or "our"). Please read this policy carefully before making a purchase, as it outlines our refund policy and your rights and responsibilities.

  1. Refund Policy

1.1 Products Due to the nature of our products, we generally do not offer refunds for products purchased on the Website. We encourage you to make informed decisions before completing your purchase.

  1. Non-Refundable Items

2.1 Final Sale Items Certain items are considered final sales and are non-refundable. This includes, but is not limited to, the following:

a) Clearance items or items marked as "Final Sale" or "Non-Returnable" b) Limited edition or special promotional items

  1. Damaged or Defective Items

3.1 Reporting Damaged or Defective Items If you receive a damaged or defective item, please contact our customer support within 2 days of receiving the order. We will assess the issue and, if verified, provide a replacement or offer a store credit at our discretion. Please provide detailed information and any supporting documentation or photographs to facilitate the assessment process.

  1. Exceptions

4.1 Legal Rights This No Refund Policy does not affect any statutory rights you may have under applicable laws, such as consumer protection laws.

  1. Contact Us

If you have any questions or concerns regarding this No Refund Policy, please contact our customer support at [email address] or through the contact information provided on the Website.

By making a purchase on the Website, you acknowledge that you have read, understood, and agreed to abide by this No Refund Policy.

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